Emergency Call & Intake
Tell us what happened, your coverage, and whether you need Canada service today or on a planned schedule. We open your claim file and lock in an arrival window.
Emergency Landing
Emergency Flood & Sewage Cleanup
When you search for emergency flood cleanup, you need one thing: a crew on site now, not a callback next week. We keep technicians on standby for homeowners with a flooded basement and property managers after a sewage backup across Canada, and we treat the water by contamination category and get extraction and sanitation running in one visit. Most of the calls we take are about a basement filling with water or sewage right now, so when you reach us we focus on your address, what is damaged, and how fast we can get there. From there, the emergency flood and sewage response usually starts the same day, with the property secured and the first drying checkpoints logged before we leave.
Need a crew now?
Call 1-888-827-7751This is a same-day, after-hours line. Call and we will give you a real arrival window in Canada.
Getting started
What We Sort Out On Your First Call
On an emergency call, we skip the slow proposal and get to the essentials: your address, how the crew can reach the property, and what is damaged right now. Because we treat the water by contamination category and get extraction and sanitation running in one visit, dispatch can usually give you a real arrival window on the first call across Canada. the emergency flood and sewage response secures the property fast, and we handle the extraction, the sanitation, and the first drying checkpoints before we pull away.
How a visit works
From First Call to Handover
Assessment & Moisture Mapping
The crew maps the affected area, checks for hidden moisture, and confirms whether a basement filling with water or sewage right now has been an issue before, so the plan matches the actual damage rather than a generic checklist.
Mitigation & Drying
We carry out pumping out standing water, hazardous waste and material removal and sanitation and drying setup on site, since we treat the water by contamination category and get extraction and sanitation running in one visit.
Documentation & Handover
We log the drying curve, hand you the documentation your insurer needs, and set the next checkpoint if you want one. After that, changes are a quick call, not a new setup.
Before you call
What You Will Sort Out Before You Call
- Whether this fits you better than a general contractor if you deal with homeowners with a flooded basement or property managers after a sewage backup.
- How pumping out standing water gets handled, documented, and handed over across Canada.
- Why we treat the water by contamination category and get extraction and sanitation running in one visit, and what that means for a cleaner, longer-lasting restoration.
- What usually causes a basement filling with water or sewage right now, and how a proper restoration keeps it away.
- When it makes sense to move from a one-time call to a standing emergency plan.
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Good to know
Common Questions
How fast can a crew reach me?
Across Canada, dispatch runs 24/7 and can usually give you a real arrival window on the first call. From there, the emergency flood and sewage response starts the same day in most regions.
What happens on the first emergency visit?
We secure the property, stop what is spreading, and log the first readings. Because we treat the water by contamination category and get extraction and sanitation running in one visit, the emergency response is built to protect occupants and keep the claim moving from hour one.
Will you deal with my insurance?
Yes. We document every step and coordinate with your adjuster, so a basement filling with water or sewage right now is handled once and the paperwork does not become a second headache.