Emergency Call & Intake
Tell us what happened, your coverage, and whether you need Canada service today or on a planned schedule. We open your claim file and lock in an arrival window.
Service Pillar
Fire Damage Restoration
You are in the right place if you own or manage homeowners after a kitchen or electrical fire, landlords of rental properties, commercial building owners, or insurance adjusters anywhere across Canada. Every visit centres on soot and smoke cleaning and content pack-out and cleaning, and we separate salvageable contents from rebuild scope and document both so your claim reflects what was actually lost. Most people call us because smoke odour and soot that linger long after the fire is out kept happening with a previous contractor, and the fix usually starts with a short conversation about what happened, your coverage, and how soon you need the space usable again. Below, you will see exactly what a visit covers, how your first claim gets opened, and how the fire restoration adapts as your situation changes.
Getting started
What We Sort Out On Your First Call
When you plan your service, we start with what happened, how much of the property is affected, and whether Canada access fits a standard crew or needs equipment staged differently. Because we separate salvageable contents from rebuild scope and document both so your claim reflects what was actually lost, you are matched to the right crew on the first call instead of waiting on a drawn-out proposal. Expect one quick follow-up after the first visit once your real numbers are clear, and know that small schedule tweaks then are normal, not a sign anything was set up wrong.
How a visit works
From First Call to Handover
Assessment & Moisture Mapping
The crew maps the affected area, checks for hidden moisture, and confirms whether smoke odour and soot that linger long after the fire is out has been an issue before, so the plan matches the actual damage rather than a generic checklist.
Mitigation & Drying
We carry out soot and smoke cleaning, content pack-out and cleaning and odour control and structural rebuild prep on site, since we separate salvageable contents from rebuild scope and document both so your claim reflects what was actually lost.
Documentation & Handover
We log the drying curve, hand you the documentation your insurer needs, and set the next checkpoint if you want one. After that, changes are a quick call, not a new setup.
Before you call
What You Will Sort Out Before You Call
- Whether this fits you better than a general contractor if you deal with homeowners after a kitchen or electrical fire or landlords of rental properties.
- How soot and smoke cleaning gets handled, documented, and handed over across Canada.
- Why we separate salvageable contents from rebuild scope and document both so your claim reflects what was actually lost, and what that means for a cleaner, longer-lasting restoration.
- What usually causes smoke odour and soot that linger long after the fire is out, and how a proper restoration keeps it away.
- When it makes sense to move from a one-time call to a standing emergency plan.
Service details
What A Standard Restoration Actually Covers
A restoration starts with soot and smoke cleaning, then moves to content pack-out and cleaning and odour control and structural rebuild prep, scaled to your property rather than a generic checklist. If you own a homeowners after a kitchen or electrical fire, the job looks different than it does for commercial building owners, so what the crew brings and how long they stay reflects the building in front of them, not a flat template.
We Separate Salvageable Contents From Rebuild Scope and Document Both So Your Claim Reflects What Was Actually Lost. That matters most if you have already dealt with smoke odour and soot that linger long after the fire is out, because it is usually a documentation or drying problem rather than a one-off fluke. Fixing the routine, not just clearing today's mess, is what tends to keep it solved.
Every visit is logged against your claim file: moisture readings, equipment placement, drying checkpoints and the materials removed. When your adjuster asks, the answers come from that log, which is exactly why IICRC FSRT and IICRC AMRT trained crews follow the same protocol on every site.
You usually get a crew on site the same week you call, since teams already run routes through most regions we cover. When a storm, a burst pipe or an emergency hits, we can absorb it without reworking your whole account, because the fire restoration is built to flex around your property rather than lock you into a fixed schedule.
Fire Damage Restoration By City
Pick your city below and you get the same fire damage restoration work, sized and scheduled around your local property.
Fire Damage Restoration TorontoFire Damage Restoration OttawaFire Damage Restoration MississaugaFire Damage Restoration BramptonFire Damage Restoration HamiltonFire Damage Restoration LondonFire Damage Restoration MarkhamFire Damage Restoration VaughanFire Damage Restoration KitchenerFire Damage Restoration WindsorFire Damage Restoration BurlingtonFire Damage Restoration OshawaFire Damage Restoration BarrieFire Damage Restoration CalgaryFire Damage Restoration EdmontonFire Damage Restoration Red DeerFire Damage Restoration LethbridgeFire Damage Restoration VancouverFire Damage Restoration SurreyFire Damage Restoration BurnabyFire Damage Restoration RichmondFire Damage Restoration AbbotsfordFire Damage Restoration CoquitlamFire Damage Restoration KelownaFire Damage Restoration VictoriaFire Damage Restoration WinnipegFire Damage Restoration MontrealFire Damage Restoration Quebec CityFire Damage Restoration LavalFire Damage Restoration GatineauFire Damage Restoration LongueuilFire Damage Restoration Saint JohnFire Damage Restoration MonctonFire Damage Restoration FrederictonFire Damage Restoration St. John'sFire Damage Restoration HalifaxFire Damage Restoration CharlottetownFire Damage Restoration SaskatoonFire Damage Restoration Regina
Good to know
Common Questions
Should I start with a service or my city?
If you want the full picture of how a restoration works, start with the service page. If you already know your location and just need a crew out, jump straight to your city.
Do you cover emergencies?
Yes. The emergency pages cover same-day and after-hours water, mould, fire and flood response. Call and we will give you a real arrival window.
Can I just call instead of picking a page?
Yes. Call us, tell us what happened and your coverage, and we will point you to the right service and get a crew moving.